Our dispatch team operates from Melbourne, Australia, between 9am-5pm (AEST), Monday to Friday, excluding weekends and public holidays.

Please allow approximately 1-3 business days for processing and handling prior to dispatch. Cassandra Renèe currently delivers within Australia only.

Standard Shipping – $12 AUD / 2-5 business days

Express Shipping – $15 AUD / 1-3 business days

Delivery timeframes are estimates and commence from the date of dispatch, not from the date your order is placed.

During collection launches, sales, promotional periods and other peak periods, order processing and shipping may experience slight delays.

Delivery times may also vary depending on your location, carrier operations and circumstances outside our reasonable control.

Once your order has been dispatched, you will receive a shipping confirmation with your tracking information using the contact details provided with your order.

Please ensure that your delivery information is complete and accurate when placing your order.

Selected pieces are available in limited quantities for pre-order, allowing you to secure your preferred size prior to launch.

Pre-order purchases will be shipped in line with the estimated dispatch date listed on the relevant product page at the time of purchase.

Standard Cassandra Renée Terms & Conditions apply to all pre-orders.

During our Archive & Sample Sale, dispatch times may be slightly delayed due to higher order volumes. We appreciate your patience while our team carefully prepares your order.